Defective or Damaged
Print flaws, damage in transit or a manufacturing defect. Send us a photo and we will make it right.
Vintage Surf Hoodie – Retro Wave Style Pullover Sweatshirt
(0)
$84.00
In StockSize:
S
M
L
XL
2XL
3XL
Color:
White
Old surf shop artwork with a faded wave illustration and heavy block lettering, printed on heavyweight fleece. Reads as streetwear, not club kit.
- Fabric: 8.5 oz cotton-poly fleece with a brushed inside
- Build: double-lined hood, ribbed cuffs and hem, front pouch pocket
- Fit: unisex regular, true to size
- Sizes: S, M, L, XL, 2XL, 3XL — chest 34-56 in, body length 28-33 in.
Care
Machine wash cold inside out, tumble dry low. Avoid ironing the graphic.
ShippingEstimate delivery times: 5–10 business days
Returns PolicyReturn within 30 days from the delivery date.No Return Fee.
Last updated: October 8, 2026
Return & Refund Policy
30-Day Returns, Free Return Shipping
Made to order does not mean final sale. You can return or exchange items for 30 days from delivery, in the United States and the United Kingdom.
Our 30-Day Return Policy
Return Policy Summary
You have 30 days from the delivery date to request a return or exchange. This 30-day return policy applies to every order shipped to the United States and the United Kingdom.
| Detail | Policy |
|---|---|
| Return window | 30 days from the delivery date |
| Reasons accepted | Defective, damaged or wrong item, change of mind, sizing |
| Return shipping cost | Free. We do not charge a return shipping fee. |
| Restocking fee | None |
| Return method | By mail with our free prepaid return label |
| Refund processing | 2 business days after inspection |
| Refund method | Original payment method through PayPal |
What We Accept
Returns for Any of These Reasons
Wrong Item
If we sent the wrong design, size or color, we cover everything and send the correct item.
Change of Mind & Sizing
Ordered the wrong size or changed your mind? You can return it. Free return shipping applies.
Free return shipping on change-of-mind & sizing returns
For change-of-mind and sizing returns, return shipping is free for US and UK customers. We do not charge a return shipping fee. We email you a prepaid label, and USPS, UPS or FedEx carries the package back to us.
Conditions
Return Conditions
To qualify for a change-of-mind or sizing return, items must meet these conditions:
- Unworn and unwashed
- Free of stains, odors, pet hair and damage
- Original tags attached where provided
- Shoes unworn outdoors and returned in their original box
- Returned in the original packaging where possible
These items are not eligible for return:
- Items reported after the 30-day window
- Items worn, washed or damaged after delivery
- Items sent back without contacting us first, since they have no return label
How to Return an Item
Return Process by Market
US
United States
1
Email us
Send your order number, the item and the reason to [email protected]. Add photos for defective or wrong items.
2
Get your free label
We email a prepaid return label in 1 business day (Mon–Fri, 9:00 AM – 5:00 PM MT). Download and print it.
3
Pack the item
Pack the item securely, in the original packaging if possible, and attach the label.
4
Drop it off
Drop the package at any USPS, UPS or FedEx location that matches the carrier on your label.
5
We process it
We inspect the item and process your refund or exchange in 2 business days after it arrives.
UK
United Kingdom
UK returns ship back to our return facility in the United States. The label is still free, and we do not charge a return shipping fee.
1
Email us
Send your order number, the item and the reason to [email protected]. Add photos for defective or wrong items.
2
Get your free label
We email a prepaid international return label in 1 business day (Mon–Fri, 9:00 AM – 5:00 PM MT). Download and print it.
3
Pack the item
Pack the item securely and attach the label to the outside of the parcel.
4
Drop it off
Drop the parcel at the UPS or FedEx location named on your label.
5
We process it
Transit to the US takes 5–10 business days. We process your refund or exchange in 2 business days after it arrives.
Your UK statutory rights
Your statutory rights are not affected. As a UK consumer you keep all rights under UK consumer law, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013. Our 30-day return policy is offered in addition to those rights.
Return Address
Where to Send Your Return
The return address is on your label
The return address is provided on the return shipping label we email to you. Please do not send returns to our business office. Use only the address printed on your label so we can match the parcel to your order.
Exchanges
Exchange Process
1
Email us
Send your order number and the size or color you want to exchange for.
2
Get your free label
We email a prepaid return label. Download and print it.
3
Ship the item back
Send the original item using the label. The return address is provided on the return shipping label.
4
We inspect the item
We check the returned item in 2 business days after it arrives.
5
We send your replacement
Your new item is printed to order and shipped in 2–5 business days at no extra shipping cost. If the option you want is not available, we issue a full refund.
Refunds
Refund Timeline
| Stage | Time |
|---|---|
| Return transit to our facility | US: 3–5 business days. UK: 5–10 business days. |
| Inspection and refund processing | 2 business days after the item arrives |
| Refund to PayPal balance | 3–5 business days after processing |
| Refund to card used through PayPal | 3–5 business days after processing, depending on your bank |
Refunds go back to your original payment method through PayPal, either your PayPal balance or the card you used with PayPal Guest Checkout. US refunds are issued in USD and UK refunds are issued in GBP. We email you when the refund is sent.
Shipping Fees
Shipping Fee Refunds and Defective Items
The original shipping fee ($4.95 for US orders, £4.95 for UK orders) is non-refundable for change-of-mind and sizing returns. Return shipping for those returns is still free.
For UK customers, where UK law requires it, we also refund the original standard delivery charge.
Defective, damaged or wrong items
Email us photos of the problem and your order number before the 30-day window ends. We refund the full order amount including the original shipping fee, or send a free replacement. In some cases we will not need the item back. If we do, the return label is free.
Order Cancellation
Order Cancellation
Our products are made to order, so production starts soon after your payment is confirmed. To cancel, email [email protected] as soon as possible with your order number.
| Order status | What happens |
|---|---|
| Production has not started | We cancel the order and refund the full amount, including shipping, in 2 business days. |
| Production has started | The order can no longer be cancelled. It ships as normal, and you can return it under our 30-day return policy after delivery. |
| Order has shipped | The order cannot be cancelled. You can return it under our 30-day return policy after delivery. |
Contact
Questions About Returns
Email[email protected]
Support hoursMon–Fri, 9:00 AM – 5:00 PM MT
Response timeWithin 24 business hours
Business address1034 Bonnie Brae Ave, Casper, WY 82601, United States
Size
S, M, L, XL, 2XL, 3XL
Color
White
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